How A Cloud Based CIM Should Be Like

Cloud technology is changing the face of business and more likely, it is setting new spaces for businesses. More than 90 percent businesses have used cloud technology in one or other way and some have adopted it in all means. But the irony which is widely celebrated in the industry is that people still think of cloud as an over the head technology. They believe that implementing cloud in their business will only add troubles to their activities. But, there are clear statistics which show that gradually 89% of organizations have switched onto public cloud services.

Although cloud technology has not gone viral, more than 60 percent of the organizations have made their applications cloud centric in nature keeping the future of their businesses in mind. Cloud is unanimously believed to be a great support for businesses and also promotes impressive customer experience. Hence, it makes cloud an important milestone in the way of customer identity management.

There are many companies which provide customer identity management services as SaaS deployment models where they easily manage their customer identities and reap immense benefits. You need to be careful when you are managing customer identities as it comes with lot of concerns related to safety and security of customer’s data. And that’s why people doubt cloud security and fear migrating their businesses to cloud. But, there are some interesting points which need to be discussed about cloud security and transition to cloud platform integration.

First and the foremost thing, there is no risk with cloud security and time has proved it as a more secure technology than in-house servers. And when it comes to challenges related to transition in business, there are some points which need to be remembered. Transiting your whole business to a new technology is not a cakewalk and same is the case with cloud technology. It needs effort and resources to adopt cloud in business. Moreover, other challenges like making applications compatible with cloud integration cannot be neglected. Further, the applications which are built, should be made compatible with the overall systems. Therefore, to reap the benefits of the most happening technology of the era, it is necessary to draw a blueprint of the whole process to make things smooth. Gladly, this game plan can be executed easily if the view to present situation is broken down into two parts.

  • Numero Uno: Be careful while choosing APIs (as they are about to taste cloud)
  • Numero Dos: The Great Integration Issue

And Undoubtedly, these bullet points are your best mates who are going to lead you to the best CIM cloud based vendor.

A customer identity management platform demands to be self sustained and shouldn’t give the slightest clue about issues with unfamiliar API codes. It has the knack to act according to the integration and whether the integration is performed on cloud or not, a seamless integration holds the key to customer satisfaction. CIM platforms are meant to be customer centric and certainly happen to stay the core repository for all business related information. Hence, it certainly needs to be the prime focus of CIM to blend in with every tool in the toolkit (DMP tools, advertising and marketing tools, CMS and CRM).

So, still thinking? Think about it before you are left behind and think for the best CIM platform provider.

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